Terms of Service

The Services

MyEvaluationPal provides online credential evaluation tools and related services for educational institutions, applicants, and authorized users, as described on our website, application, or applicable order form or invoice.

Eligibility & Accounts

You must have authority to enter into these Terms on behalf of yourself or the entity you represent.

You are responsible for:

• Maintaining the confidentiality of account credentials
• All activity that occurs under your account
• Ensuring information you submit is accurate and lawful

License & Permitted Use

Subject to payment and compliance with these Terms, MyEvaluationPal grants you a non-exclusive, non-transferable, limited license to access and use the Services for internal, lawful purposes.

You may not:

• Reverse engineer, copy, or resell the Services
• Circumvent security or access controls
• Use the Services to submit unlawful or infringing content
• Interfere with system integrity or performance

Orders, Fees & Payment

Fees, quantities, and service details are specified in the applicable invoice, order form, or subscription plan.

Unless otherwise stated:

• Fees are non-refundable
• Purchased evaluation credits do not expire while access remains active
• Payment of an invoice constitutes acceptance of these Terms

Service Levels

MyEvaluationPal aims to complete evaluations within twenty-four (24) hours of submission.

If this turnaround is not met for reasons attributable to MyEvaluationPal, one (1) additional evaluation credit will be issued for each affected evaluation.

Data Ownership & Privacy

Customers retain ownership of all data submitted through the Services.

MyEvaluationPal processes data solely to provide the Services and in accordance with the Privacy Policy available at: https://myevaluationpal.com/privacy

Where applicable, MyEvaluationPal acts as a school official under the Family Educational Rights and Privacy Act (FERPA) solely for purposes of performing the Services.

Intellectual Property

All rights, title, and interest in the Services, including software, designs, workflows, and documentation, remain the exclusive property of Byte Brain AI LLC.

No rights are granted except as expressly stated in these Terms.

Feedback

If you provide feedback, suggestions, or ideas regarding the Services, you grant MyEvaluationPal a perpetual, irrevocable, worldwide, royalty-free license to use, modify, incorporate, and otherwise exploit such feedback for any purpose, without obligation or compensation to you.

Confidentiality & Security

Each party agrees to protect the confidentiality of non-public information disclosed in connection with the Services.

MyEvaluationPal implements administrative, technical, and organizational safeguards designed to protect customer data, consistent with industry standards and SOC 2 principles.

Disclaimer of Warranties

The Services are provided "as is" and "as available."

To the maximum extent permitted by law, MyEvaluationPal disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the maximum extent permitted by law:

• MyEvaluationPal's total liability shall not exceed the fees paid by Customer under the applicable invoice or order
• We shall not be liable for indirect, incidental, special, or consequential damages

Force Majeure

MyEvaluationPal is not responsible for delays or failures caused by events beyond reasonable control, including natural disasters, network outages, or governmental actions.

Term & Termination

These Terms remain in effect while you access or use the Services.

Either party may terminate for a material breach not cured within thirty (30) days of written notice.

Upon termination:

• Access to the Services will be revoked
• Data handling will follow the Privacy Policy and retention obligations

Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law principles.

Changes to These Terms

We may update these Terms from time to time. Material changes will be posted at least 30 days before becoming effective.

Continued use of the Services constitutes acceptance of the updated Terms.

Contact Information

Byte Brain AI LLC
Product: MyEvaluationPal
Email: legal@myevaluationpal.com