Privacy Policy
Who we are
Our website address is: https://myevaluationpal.com.
Information we collect
We collect personal information that is provided to us in the following ways:
- Name, Citizenship, and Education level entered on the My Evaluation Pal application.
- Educational transcripts uploaded to the My Evaluation Pal application.
When you visit the My Evaluation Pal application, we may also collect non-identifiable information via log files or cookies to improve the user experience.
How we use collected information
We use the information we collect in the following ways:
- To provide credential evaluation services to educational institutions via the My Evaluation Pal application.
- To improve our services and products.
- To respond to help tickets and provide customer service.
Sharing of the information we collect
Except as disclosed in this policy, we do not share or sell personally identifiable information to any third party without your permission. We share certain information with known third parties, with your consent, so transcripts may be evaluated and/or translated. This is done to provide the contracted services. Third parties are governed by agreements limiting their use of information strictly to defined tasks and do not store personally identifiable information.
Security of your information
Byte Brain AI LLC implements industry-standard safeguards to maintain the security of the information you provide. However, no method of transmission or storage is 100% secure. We recommend logging out of the My Evaluation Pal application when not actively using it.
We use cookies to enhance your experience. Temporary cookies determine if your browser accepts cookies and are discarded when you close your browser. Login cookies last for two days (or two weeks with "Remember Me" selected) and are removed when you log out. Screen display cookies last for a year.
How long we retain your data
Personal Data
We store personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and maintain customer accounts. Users can see, edit, or delete their personal information at any time (except usernames). Website administrators may access and edit information with user consent.
User-Uploaded Data
User-uploaded data is permanently deleted upon user request. Our process ensures complete and irreversible removal of such data.
Usage Data
We retain anonymized or aggregated usage data for a limited period to analyze trends, improve services, and troubleshoot technical issues.
Changes to this policy
This Policy is subject to revision. Changes will take effect 30 days after notification. Continued use of our service indicates acknowledgment and agreement to the updated terms.